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Privacy

How TAS handles personal information.

This page will contain the approved TAS privacy policy, effective date, data purposes, retention, rights, and contact details.

Policy status

This page carries the working privacy structure for TAS Group digital properties. The final policy must be supplied and approved by TAS legal and privacy owners before this route is treated as the authoritative policy.

Until then, the sections below describe the intended commitments and the contact route for questions.

What this policy covers

This policy describes how personal information may be handled across TAS Group digital properties — including the corporate site, business-unit sites, and connected platforms — in both Bahasa Indonesia and English.

Where a specific platform publishes its own policy, that policy governs the information it processes.

What we may collect

Contact and request information: the details you choose to share through contact routes, forms, or direct messages so TAS can respond to your request.

Usage information: standard web and analytics data about how pages are used, such as pages visited and device type, used to improve the experience and meet performance commitments.

Analytics is designed without raw form bodies, passwords, contact numbers, or other sensitive free text.

How information is used

TAS uses contact and request information to route your request to the right team, respond, and follow up on the matter you raised.

Usage information supports site improvement, security, and the performance standards published in this platform. Information is shared with third parties only where required to deliver a service you requested or to meet a legal obligation.

Your choices and requests

You can ask for access to, correction of, or deletion of personal information you have provided, and you can raise questions about how it is handled.

Requests are processed through the contact route below; the final policy will include the formal process, response times, and any applicable retention periods.

Questions about privacy

Direct privacy questions to the TAS contact route and reference privacy in your message, so the request reaches the responsible owner.